Innovative Service Plans

When you invest in a luxury home technology system, the expectation is simple: it should work beautifully every time. But just like a high-performance car or a finely tuned instrument, even the best systems require care to perform at their peak.

That’s where a dedicated service and maintenance plan makes all the difference.

At Innovative Sight & Sound, our plans are designed to protect your investment, minimize downtime, and give you peace of mind that your home will always be ready — whether it’s movie night, a dinner party, or simply enjoying the comfort of a connected home.

Hit the “PLAY” button to learn more about our Service & Support Division and Service Plans

Service Plan Tiers

Innovative’s service and maintenance department is a critical component of our commitment to providing our clients with unparalleled support and service.

We are dedicated to ensuring that our clients’ systems continue to operate at peak performance and are committed to delivering exceptional service every step of the way…today, tomorrow, and always

Innovative’s service plan options are custom-built with a cost based on your specific technology system. This way, you can choose the level of support, response time, and coverage you want for your system.

BASE

Phone Support for ISS-installed items during regular business hours for troubleshooting needs and to schedule maintenance visits or service calls.

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BRONZE

Standard Phone Support for ISS-installed items during regular business hours and extended hours. Waived Trip charges and discounted labor.

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GOLD

Preferred Phone Support for ISS-installed items. Full support and labor coverage. Expedited response times and waived labor fees for programming and service work.

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PLATINUM

Priority Phone Support for ISS-installed items. Full support, labor, and equipment coverage with an upgrade discount. Waived on-site and programming labor & repair costs.

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LEARN MORE ABOUT SERVICE PLANS

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- Northwest Florida
- Tampa / Clearwater
- Charleston
- Atlanta
- Birmingham
- Nashville
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- I'm an existing service agreement customer
- I'm not a current service customer
- I'm interested in learning more about service agreements
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Innovative Showroom Locations

30A/NORTHWEST FLORIDA

Serving Destin, 30-A, Santa Rosa Beach, Panama City, and more. Click here to connect with our team in Northwest Florida.

ATLANTA, GA

Our Georgia location serves the entire Atlanta metro and surrounding areas. Contact our team for your project needs.

BIRMINGHAM,AL

Our Alabama location serves the entire Birmingham area as well as Auburn,Huntsville and surrounding lake properties. Contact our team for your project needs.